Showing posts with label scammers. Show all posts
Showing posts with label scammers. Show all posts

Wednesday, May 13, 2009

Who’s Behind Phishing Scams

“Why did you send me this scam!” That’s the G-rated version of what some people say when they call to complain about receiving a phishing scam.

It’s easy to understand the recipient’s anger. Receiving a phish whether on the phone or through email can seem like a personal invasion. They’ve got your number. They know where you bank. They know that you use e-Bay. Or do they?

The whole reason these scams fall into the phishing category is because like actual fishermen, phishers throw out a lot of bait in hopes of making even just one catch. They don’t really know where you specifically conduct financial business, but there making a pretty good guess.

Phishing scams can be documented as early as 1996. Back in 2003, Internet access provider Earthlink became so angry over phish scams sent in their name that they went on a manhunt. What they found was a bunch of kids in Eastern Europe and Asia. Today it’s not uncommon for more than 250,000 phishing attempts to be sent in one day against any one financial institution. But it’s not just bored teenagers anymore. Phishing has become a complex organized crime. According to a report by Cloudmark, Inc. “Phishing does not occur in isolation, but rather, operates within a complex network. In fact, individuals involved in phishing do not typically understand how to orchestrate an entire phishing attack.”

This flow chart (you can click to enlarge) created by Cloudmark shows the various steps in creating a single phish scam. The individuals involved in each component probably don’t all know each other they are just performing their task.

The recipient lists can be acquired in numerous ways. One way is to just randomly generate email names with common provider extensions. Another is purchase lists via the black market. It isn’t unusual for one individual to receive phish scams from several financial institutions within a few days. Remember, their phishing to get the right bait.

I don’t pretend to understand all the techno gobbledygook about how phish scams actually happen or operate. But I can tell you that it’s not your credit union, eBay, PayPal or any other reputable company that’s setting this up.

For consumers, phishing most often results in monetary loss. I read one story on the FDIC site that said that one victim responded to a phish at 12:10 am and money was taken from their account at 12:13 am. Frighteningly fast! But there’s more…

For businesses preventing phishing spoofs leads to rising costs in prevention and remediation, as well as brand-erosion and loss of customer trust.

What can you do to deter phishing? Be suspicious! And forward any suspicious messaging whenever possible to the organization being impersonated.

ONE LAST THING: Phishing isn’t restricted to email. Phish scams have been sent through phone calls and text messaging too. Don’t click links. Don’t press buttons. Don’t call back. Just don’t.


masked woman by greendragonflygirl

Tuesday, May 12, 2009

Sunny with a chance of door-to-door scammers

One fine day a young couple showed up at my door drunk and dirty trying to sell magazines so she could win some trip. It was late evening and starting to get dark. I know that I don’t have to answer the door but sometimes that is out of my control because 1) my 5 year old sometimes runs to the door and flings it open 2) sometimes we leave the wooden door open and just the storm door is closed.

Door-to-door salespeople are more than just a nuisance, often there are trained scammers. My recent run-in was similar to this scam in which teenagers are recruited to pull off a magazine selling scam. Some other common scam characteristics are:

- They may greet you by name, saying that a neighbor referred them. Actually they’ve sifted through your mail or some listing directory.
- They prey on your good nature by whining when you say “no” and claim that some children in a third-world country are counting on your support.
- They want to make it easy for you so they’ll split offer installment plans on your credit card.
- They’ll show you identification with a company name and their picture. But remember, anyone make something off a home printer.
- They’ll use tricks to slide into your home. Such as showing you how well their product cleans your dirtiest spots.
You stand to lose much more than a bit of cash to door-to-door scammers. If you do make a purchase and you give them a check or credit card number, you’ve just handed over valuable personal information.
If a product really seems legitimate, and it is something that you are interested in, ask for a brochure or business card. A legitimate product will always be available later. But don’t get talked into filling out a "request for information" or any other form. This is likely an attempt to collect your personal information.
Of course you have the right to just not answer the door, but that may not be the best idea either. In a recent rash of burglaries in my neighborhood the thieves actually posed as door-to-door salesmen. And, when a door wasn’t answered they attempted to open it anyway. For the homeowners who tried ignoring the initial knock the result was much worse.
Many towns and home owners associations are requiring door-to-door solicitors to register and attain permits before canvassing neighborhoods. That’s great because you always ask to see the permit and you’ll know which businesses are legitimate, but that’s not until after they’ve rung your doorbell.
I’m considering adding something that I believe to be very ugly to my front door. It’s a “No Soliciting” sign. I also don’t like them because I don’t want to scare off everyone. I want the guy who does our aeration to stop by because I can never find his phone number. I want the Boys Scouts and Girl Scouts to sell me cookies and popcorn. But, now that the weather is getting consistently warmer the door-to-door scammers are multiplying.
Oh well, what’s one little sign anyway? Hey, while I’m at it maybe I’ll put up a “No Pooping” to shoo away my neighbor’s dog, and then a “No Butts” for the Marlboro smoker who likes my lawn so much. Let’s see what else could I add….