How to Safely Bargain Shop Online

This is the way that I shop online. I see something I really want, like a new pair of Keen shoes. I might go to the store and try them on, but usually I don't have time for that. So first I visit one of the online shoe stores, but maybe there's still more than I'm willing to pay. So I spend some time searching until I find a price that I like. Oh, but wait I've never heard of this retailer. Are they trustworthy?

Now it's time for investigation. Look for the obvious:

1. Do they have a security/hacker prevention or testing certificate?


2. Does the LOGIN process use an encrypted HTTPS page? Notice I've capitalized LOGIN, that's because you want the pages where you enter all your personal information to be secure.


3. Does the checkout process use an encrypted HTTPS page? Naturally you want the payment pages to be secure.


4. Read the privacy policies. It's so easy to just blindly click "Accept" here. But you should 1) ensure that there isn't a big blank after the small amount previewed in the acceptance screen and 2) read it to see if you agree with it.


5. Find out how to contact the company if there is a problem. Keep the site bookmarked or better yet, write down (or keep an electronic file) of the company name, web address, customer service contact info.

Beyond this you can do some research to check out the company.

• Search Google for the store name and words like "scam" and "customer service."


• Check the Whois to see what the website registration looks like. It is not a good sign if it was just registered last week.


• Check if the company has a yellow pages listing and street address. If you have a phone number, a company with a street address is a lot more reassuring. Check the address on Google Maps to see if it is a vacant lot.


• See if the site has a warning listed on McAfee SiteAdvisor.

It can take a lot more time to go through this investigation. But it's worth it. You goal should be to get a good product at a great price from a company you can trust.

This post originally ran on November 10, 2008.

Price check from your phone with Google text

This is and encore posting of a post that originally ran on September 4, 2008.

I've had it with my food processor. Sure it slices and dices in seconds, but I just can't continue trying to catch the potato or zucchini slivers that it sends flying around my kitchen. I'm not an impulse buyer so I've been putting up with this behavior for many months. Then yesterday I actually decided to start looking into a new purchase. Remember I'm not an impulse buyer so it could be a few more months before I actually buy.

I heard that Google has price check service that is through text messaging. This is super handy because it's through your regular cell phone. You don't need Internet access, just a text message enabled phone. Of course as the fine print always says regular text messaging rates apply--so it's not free.

I began looking at Best Buy. I looked at the Cuisinart Smart Power 7. It was priced at $89.99. I sent a text to Google at 466453. In the body of the message I typed the word “price” (no quotation marks) followed by the brand and model (Cuisinart Smart Power 7). In an instant I received a reply that told me Macy's had the same item for $54.99.

Then I looked at the Kithenaid 7-Cup which listed for $99.99 at Best Buy. Google came back with two options Best Buy at $99.99 and Bed, Bath and Beyond at $99.99.

This is so cool! And at this moment I love technology (not so much at other times). You can use this simple service to help you when you're standing in the store contemplating whether you should drive across town to see if there is a better deal.

Of course I didn't purchase anything. I still have to do my online research, but I'll be using my phone to price check.